January, 2008

CoActLive Releases New Pricing

Tuesday, January 8th, 2008

CoActLive Enterprise Wiki

CoActLive announces today its release of a new pricing model geared toward better data security and privacy for businesses with sensitive information storage needs.

The new two tiered pricing model emphasizes better security and privacy for company data. With its Virtual Server technology, CoActLive offers it’s Enterprise Wiki platform in a Fractional Virtual Server and a Dedicated Virtual Server. This, along with the standard Enterprise-Grade Hosted Solution, CoActLive is positioning it’s offering to address the growing concerns for data security in a hosted data center environment.

The ultimate in security and privacy, CoActLive’s Dedicated Server Lease Solution, offers a completely hardware-private scenario at a very cost effective price. The Dedicated Server Lease includes a built in technology refresh option at the end of the two year period where the solution is refreshed with modern equipment at the same low monthly lease. This is a great option for companyies who want to protect themselves from technology obsolescence with a guaranteed modernization of their infrastructure.

All plans include unlimited users and bandwidth to maximize the return on the company’s investment. Daily SAN backup’s are standard as part of all plans and Next Business Day Support is included.

The new CoActLive plans also include a Free Account Signup with very generous limits to get things started or to fully evaluate the solution before purchase. All plans are easily upgraded with no downtime or data loss.

Plans start at $1,975 per year with no long term commitments. The Dedicated Server Lease Solution requires a 2 year commitment with a $1 buyout of the hardware at the end of the term or a technology refresh option which extends the term by 2 years and includes a migration to brand new equipment.

More details on each plan is available on the company’s website at www.coactlive.com.

Don’t Think Document Management, Think Knowledge Management

Thursday, January 3rd, 2008

I recently read an article entitled “Document Management vs. Knowledge Management“ by John Rotenstein, a Senior Business Analyst at Atlassian in which he points out that a wiki is about changing the mindset - he writes, “don’t think document management, think knowledge management. Document management can only point you towards documents, like a traditional search engine. In contrast, when you’ve got information on a wiki you can search for information, link to it, reference it, update it, secure it, blog about it and share it.”

This is an important point and sometimes a significant shift in corporate thinking. We have become so accustomed to creating Word documents and storing them on file servers that it’s difficult at times to “switch” our thinking toward knowledge management in a wiki.

I think the last part of the quote should be the “take-away” from this article. “…on a wiki you can search for information, link to it, reference it, update it, secure it, blog about it and share it.” This is the essence of knowledge management. The information turns into knowledge because it’s easy for people to find it, contribute to it, cross link it, etc. The information becomes a part of the day-to-day culture and it grows with the company. The wiki becomes a living intranet.

A word document, in contrast, gets written, stored on the file server and sits there until someone can find it again. It’s not easy to find because you can’t get to the information inside the document with a search. Once it’s found, it must be downloaded, opened and used. If there is a change made, and re-saved on the file server, there is always a chance that someone else is also changing it and may over-right the changes just made.

John further talks about the value of a centrally located knowledge repository. His company has been around for 5 years and thankfully they have used a wiki to store their information from the beginning. This is especially important for them because they have a mixed OS office environment (PC, Mac, Linux). Because a wiki is an online system it runs on any operating system.

We see these benefits in our customers every day. The CoActLive Enterprise Wiki is the perfect solution for a company with a need to manage knowledge rather than documents.

See our solutions section for more on how to use a wiki in your organization.

See why CoActLive is the most business specific wiki in the world with real business integrations.