Documentation

Documentation is often a neglected function within a company because it can be very complex. Many documentation systems require the writer to know HTML so it’s not enough to be a subject matter expert – it’s required that your writer is also a web master.

CoActLive’s visual editing doesn’t require any special skills so the writer can focus on writing and publishing the documentation.

Before		After

Many Enterprise Wiki features allow for quick and easy documentation of even the most complex topics. CoActLive is ideally suited for this task because of the following:

Edit visually Quickly make dynamic mashups Organize pages hierarchically Use web spaces to separate your information		Provide the user with excellent search capabilities Automatic version control Custom look and feel Secure documentation

Edit visually

The visual editor makes it very easy for anyone to add content to the pages - add text, videos and audio files to make a rich interactive experience for each page. Add from over 200 Google Gadgets to really make your content useful with interactive maps, to do lists, clocks and timers and more. (See all Google Gadgets)

Quickly make dynamic mashups

Easily add video or audio content to your documentation making it more dynamic and interesting. Even mashup content with Google Gadgets to create a even more impressive experience.

Organize pages hierarchically

Each page can be organized within a hierarchy by specifying the page parent. This method can be use to easily create a page organization that will guide the user logically within the documentation. Create chapters and organize your information accordingly.

Use web spaces to separate your information

A great to organize your content - Web Spaces are like ‘mini websites’ within your intranet, where you can store common information such as marketing material, competitors research, human resource procedures, etc.

Provide the user with excellent search capabilities

The CoActLive Threaded Search will bring all relevant content on keyword searches in one cohesive page where you can see the information relationships. You can search for a customer and see their account info, support tickets, contracts and even person information, provided your access levels allows this.

Automatic version control

Don’t worry about someone deleting information from your intranet - the revision control system will store every edit made to every page and provide a feature to restore anything that has been changed. See who made the changes and restore the page to it’s original state - so feel free to let everyone add their content without the worry of losing information.

Custom look and feel

Customize the look and feel to any style you want with advanced editing via CSS. This requires a strong knowledge of style sheets but provides total flexibility with the look you want to achieve. If you prefer not to get involved with level of complexity, we can help bridge the gap. Our Intranet Services can create the look and feel you want with minimal involvement from you and at a very cost effective price.

Secure documentation

The security infrastructure of CoActLive keeps all your data private with SSL encryption from the browser to our secure data center facility. You can even go further by opting for our fractional server plans or even a dedicated hardware environment to be sure that your data is completely self contained in a specific environment.