Knowledge Management - Group Memory - Intellectual Property

Everyday in your company there is knowledge being sent back and forth in e-mails. Wouldn’t it be great to be able to capture that into one central, secure, and cohesive location where everyone can access it? CoActLive does just that. As an Enterprise Wiki platform, you can create a completely secure company Intranet and begin adding your corporate knowledge for your employees. This Intellectual Property is one of the most valuable assets in your company.

• Rather than discussing the next marketing campaign over email, use the wiki to create a comprehensive repository of marketing strategies.
• Rather than sending a proposal for a big client back and forth via email, use the wiki to create a customer proposal page where all those involved can access it and add their thoughts. Before long, you’ll have every proposal online in a secure and searchable format.
• Rather than creating a new product delivery plan using a Word documents, use the wiki to create a secure area for your production team to collaborate and plan a new product release.

A company’s assets should always include ‘Group Memory‘ which is the collective knowledge of all members of the company. It should be included as an asset and protected just like any other asset - but to protect it you must first collect it and store it. CoActLive provides the ideal platform for gathering and storing group memory and providing control access to it for anyone that needs it.

Before		After

The CoActLive solution facilitates the addition of pages of knowledge from your staff - there is never a need for a special technical skill to update the information on your corporate intranet - the information is kept up to date by the staff (the content providers), creating an up-to-date repository of corporate knowledge.

Protect your Intellectual Property

• All information is stored in a secure location
• SSL encryption is employed for further protection
• Robust permissions are available to limit access to certain areas
• Full revision control tracking keeps you in control of all changes

Benefits of a Living Intranet

• All information is kept up to date with minimal effort
• Staff can always get the latest information from the Intranet
• Store all company procedures in a central location
• Create a knowledge repository for your company’s products and/or services
• Document the company’s technology infrastructure so that support is faster
• Document the company’s product specifications
• Post frequently needed contact information about vendors and client

Stay on the same page with colleagues

Simply post your information to a single page and the entire team has instant access to it. They can read the information, add their comments to it and even add to it. The CoActLive system will automatically version each change for a complete history of document’s life cycle.

Develop documents collaboratively

Add an outline on a CoActLive wiki page and assign each team member to a particular section. Now sit back and watch as the document takes shape over a short time. This is similar to how a Wikipedia article takes shape, only now it’s completely secure and proprietary to your company.

Work out ideas into plans as a team

Post an idea you might have on your blog page and solicit comments about it. Your developers in Europe may find it interesting and make a comment or two – your sales force in the field may have a different perspective and your accounting department may find a cost savings in it.

Post updates

Updates are a necessity to any business. Department heads spend a lot of time providing information up the organization by consolidating information into usable bits. Create pages for your team members to update periodically – now you, as a department head, already have all the information you need for a report to your boss. Instant and up-to-date reports are now easier than you can imagine.

Develop a knowledge base

All this collaboration will end up in a centrally accessible, and secure environment – some might say that this is a knowledge base for the company. In fact, over time, an Enterprise Wiki becomes a knowledge base – it becomes the ‘Group’s Memory’ and it’s constantly being updated and changing. This is a much better approach than using e-mail to store the corporate knowledge base in everyone’s inbox where it’s not accessible by anyone.

Use CoActLive for Collaborating Efficiently

• Visual Editing
• Totally secure
• Fast Search
• Web Spaces
• Revision control
• See all features

Visual Editing

The visual editor makes it very easy for anyone to add content to the pages - add text, videos and audio files to make a rich interactive experience for each page. Add from over 200 Google Gadgets to really make your content useful with interactive maps, to do lists, clocks and timers and more. (See all Google Gadgets)

Totally Secure

The security infrastructure of CoActLive keeps all your data private with SSL encryption from the browser to our secure data center facility. You can even go further by opting for our fractional server plans or even a dedicated hardware environment to be sure that your data is completely self contained in a specific environment.

Fast Search

The CoActLive Threaded Search will bring all relevant content on keyword searches in one cohesive page where you can see the information relationships. You can search for a customer and see their account info, support tickets, contracts and even person information, provided your access levels allows this.

Web Spaces

A great to organize your content - Web Spaces are like ‘mini websites’ within your intranet, where you can store common information such as marketing material, competitors research, human resource procedures, etc.

Revision Control

Don’t worry about someone deleting information from your intranet - the revision control system will store every edit made to every page and provide a feature to restore anything that has been changed. See who made the changes and restore the page to it’s original state - so feel free to let everyone add their content without the worry of losing information.