Wiki’s are becoming popular topics for blogs and news articles these days but most people still see them as personal tools to interact or post photos and recipes online. Although this is very true, it is by far the whole picture. Even the mainstream media is picking up the concept of Wiki’s in the workplace and starting to write articles about it. For a relatively small minority of people, wiki’s are a hugely powerful tool for storing, organizing and collaborating at an Enterprise level.

As a wiki service provider, we have completely embraces this concept in our business where we store “EVERYTHING” in the wiki. We store our leads, customer information, projects, tasks, bug fixes, quality control, marketing and even our investor relations. This approach has served us well, increasing our productivity and decreasing our time to market for all our services and projects. The ability to store data in a structured way (Structured Data vs. Free Form Data) has expanded the usefulness of an already powerful tool; the Wiki.

This has made such an impact within our own company, we barely use any other software to manage our data. We have even created a Micro App to manage small ad-hoc discussions among our employees, almost eliminating the use of e-mail for internal communication. Although this is probably a bit extreme for most companies, we feel that there is always a better way to do things.

We call this new Micro App “WikiMail” (there is probably a better name for it) so please look for it in our next release of CoActLive.